Shipping & Returns
All items will be shipped on the same day, Monday to Friday as long as the order is received before 1:00pm. All deliveries are through our nominated carriers on a signed for basis. We will email you when we dispatch the goods .
Please try and be available to take delivery of the goods on the day of delivery. If you are out the driver will leave a card and try and re deliver the next working day.
Should delivery still not be made the goods will return to us and you may be charged for the wasted postage costs.
Delivery to Mainland UK (orders over £100 NET of VAT) - FREE
Delivery to Mainland UK (orders under £100 NET of VAT) - £6.50 + VAT
Please contact us for information and carriage costs for delivery to:
Non Mainland UK (Northern Ireland, Channel Islands, Isle of Man, Scottish Highlands & Islands, Scilly Islands), Europe (Europe, Republic of Ireland) & Rest of the World.
Return & Exchange Policy
Customers are entitled to return goods – other than printed or bespoke products – and receive a refund or credit on the sum paid. In order to process this, you must contact us with this request within 7 working days of receipt of goods and we must receive the goods, undamaged, at our warehouse within 14 working days of receipt.
Please note we cannot accept any return of goods that have not been agreed beforehand. Our customer services team can be contacted at firstname.lastname@example.org.